Orders placed on Blluex.com are shipped within 5–7 business days (for domestic deliveries) from the date of order placement. Please note that orders placed on Sundays or national holidays will be processed on the next working day.

1. Returns are not accepted once the product is delivered, as every item undergoes strict quality checks before dispatch.
2. Only damaged or incorrect products reported within 24 hours of delivery will be eligible for review.
3. Unboxing video is mandatory as proof for any claim.
4. Products must be in original condition and packaging with all labels intact.
5. As our products are offered at special value prices, refunds or replacements are not available for preference or minor variations.