Orders placed on Blluex.com are shipped within 5–7 business days (for domestic deliveries) from the date of order placement. Please note that orders placed on Sundays or national holidays will be processed on the next working day.

You can choose to receive either a refund or a credit note for full-priced items.

• Items must be returned in their original packaging and condition — unworn, unwashed, and with all original tags attached.
• Returns will only be accepted if an unboxing video is provided.
• Sale items are not eligible for refunds or exchanges due to change of mind.