At BLLUEX, we are committed to delivering your crockery and kitchenware products in a safe, timely, and efficient manner. Please read our shipping and delivery policy carefully to understand how your orders are handled.
Shipping Coverage
We currently ship across India. If your location is not serviceable, our team will notify you immediately after order placement.
Shipping Time
- Orders are usually processed and dispatched within 1–3 business days.
- Delivery typically takes 3–7 business days, depending on location and courier availability.
- During festive seasons or sales, dispatches may take longer due to high order volumes.
Shipping Charges
- Free shipping on all prepaid orders above ₹[Insert Amount].
- A standard shipping fee of ₹[Insert Fee] may apply on smaller orders.
- Shipping charges will be visible during checkout.
Order Tracking
Once your order is shipped, you will receive a tracking number via SMS or email. You can track your shipment on our website or via the courier partner's tracking page.
Packaging
All crockery items are carefully packed with multiple layers of protection to avoid damage during transit. Fragile items are labeled and handled with extra care by our delivery partners.
Delivery Issues
- If your product arrives damaged, contact us within 24 hours with photos and order details.
- For delayed or lost shipments, reach out to our support team. We will coordinate with the courier and update you.
Delivery Attempts
Our courier partners will make up to 2–3 attempts for delivery. If unsuccessful, the item may return to our warehouse, and re-shipping charges may apply.